Transaction Coordinator FAQ: Hiring, Costs and Answers for Agents and Brokers

Hire one when paperwork is taking time you'd rather spend with clients. Many agents look for a TC when deadlines start to slip or several files overlap. Setting one up before a busy season gives you time to get in sync.

Look for someone who knows your state's process, your transaction software and how you like to work. They should communicate clearly and have room for your files. Reviews from other agents help you check the fit.

Enough to have handled deals like yours. Ask how long they've been a TC, how many files they've closed and which property types they handle. A newer TC can still fit if they're organized and well supported.

Yes. Use the "Real estate license" filter and choose "Has a real estate license." Real estate license information is self-reported. We don't check real estate licenses, so confirm with the TC and your state's regulator.

Yes. Contracts, forms and deadlines differ by state. Ask which states the TC works in and which forms they use every day. Your broker can tell you what your state requires.

It helps. A TC who already uses your platform starts faster and makes fewer handoff mistakes. Ask which systems they use, and check the software on their profile.

It depends on the TC and on how complex your deals are. Ask how many active files they carry now and what happens when they're full. You want room for your busy months.

It depends on your volume and your brokerage. An independent TC usually works with several agents, and an in-house TC works inside one team or brokerage. Ask your broker whether there are rules or an existing TC.

They should keep files in secure, access-controlled systems and avoid sending sensitive details by plain email or text. Ask how they share documents, handle wire instructions and remove access after closing. Your broker may have its own rules.

Be careful if a TC can't say clearly what they do, won't put terms in writing or dodges real estate licensing questions. Slow, vague replies, no references, pressure to sign fast or a casual attitude toward client data are warning signs too.

Give them complete information early, communicate in one place and respect their time. TCs do their best work when they aren't chasing you for basics. A little planning on your side keeps the whole deal calm for everyone.

Send the fully signed contract and all addenda right away. Add every contact, the key deadlines and any special terms or client preferences. Ask your TC for their intake checklist so nothing is missing.

Pick one channel and stick to it, such as email or a shared transaction platform. Splitting updates across texts, calls and DMs is how details get lost. Agree on the channel before the first file.

Share deadlines as soon as you know them, and flag changes the moment they happen. Loop your TC in early on new deals, not the day something is due. If a rush is truly unavoidable, say so plainly and ask what's possible.

Yes. Ask their hours up front and save after-hours messages for true emergencies. Agree in advance on what counts as an emergency.

Yes. A quick introduction email tells clients, the other agent, lender and title or escrow who your TC is and what they'll handle. That way people send documents to the right person and answer faster.

Don't go around them, and don't change terms or dates without telling them. Don't send half a file and expect them to fill the gaps, or blame them in front of clients. If something goes wrong, talk to them directly.

Pay on time, as agreed. Say thank you, and tell them what's working, not only what's wrong. A short review on their profile helps them too.

Agree on who does what, and check in after the first few files to adjust. Use a regular update rhythm, such as one note at each milestone. Fix small friction early, before it becomes a habit.

Ask which tasks they handle and which they don't, which software and states they know, and how many files they carry. Also ask how they'll update you, how their fee works and whether they hold a real estate license.

Yes. Ask for two or three agents they work with now, and call them. Ask what went well and what they'd change.

You can ask. One file shows you how a TC communicates and handles deadlines. Agree on the scope and fee for the trial first.

A written agreement is a good idea. It should cover tasks, fees, timelines, confidentiality and how either side can end it. Ask your broker or an attorney to review it; this is general information, not legal advice.

It depends on your agreement, your brokerage and your state. Ask whether the TC carries their own insurance, and check with your broker or an attorney before you hire. This is general information, not legal advice.

Use the Contact this TC button on their profile. You'll need to log in so their reply reaches you. We don't publish TC emails or phone numbers, and your email isn't shown to the TC.

Featured is a paid placement, and it's always labeled. It isn't a rating of quality.

Check your state's rules, because real estate license requirements depend on the state and the tasks you handle. Optional training and designations exist, such as those offered by industry associations. Weigh the cost against what agents in your market ask for.

Yes, many TC tasks can be done remotely with e-signature and transaction software. Some brokerages or states may require certain work in person, so ask. You can browse remote TC jobs on our job board.

Do great work on every file, make agents' lives easier and ask happy agents for a review. Claim your free profile so agents come to you. We help you get more loyal agents using you for their real estate files.

Yes. Applying for a job is free. Apply on the site, and add a PDF résumé if you like.

Both listing types cost $99 for 30 days, $149 for 60 days or $179 for 90 days. There's no free listing. All sales are final. We don't offer refunds.

No, listings never auto-renew. We email you 3 days before your listing ends. Our admins can unpublish any listing that breaks the rules.

Yes, for the same length at 50% off: $49 for 30 days, $74 for 60 or $89 for 90. Extend from your dashboard or the reminder email, up to 7 days after the listing ends.

Yes. Sign up for weekly alerts by state and job type, then confirm from the email we send. If no new jobs match that week, we don't email you.

Yes, claiming is free. Sign in, find your unclaimed listing and choose Claim this listing. We email a 6-digit code to the address already on the profile; enter it within 15 minutes (you get 5 tries), and if your email matches, the claim is instant. If the profile has no email or yours doesn't match, the claim goes to admin review.

It means the TC proved they own the profile, either with the emailed code or through admin review. It isn't a real estate license check.

Yes. A headshot is free on every claimed profile, including the Free one.

Only signed-in users can leave a review. Each review stays pending until an admin approves it. Only approved reviews show on a profile and count toward its rating.

Yes, and it's free. Search for your name first. If you can't find it, use the request link on that page.

Agents come to you through Contact this TC on your profile. Messages land in your private inbox, and we email you when one arrives. Your replies go out through the site, so your email stays private.

No, on any plan, and they aren't for sale. Agents contact you only through the on-site form.

Your free profile lets agents find and message you. Paid listing plans start at $40/mo for Basic, then Pro at $60/mo and Premium at $80/mo. Every paid plan shows your website and social links.

Website and social links show on paid plans only. On your free profile you can still save them, and they'll appear when you upgrade.

No. Nobody can honestly promise that. Paid plans show your real views, clicks and messages, so you can decide with your own numbers.

No, never, on any plan.

No. No TC on any plan can hide or reorder approved reviews. If a review breaks our guidelines, report it and we'll check it.

Cancel anytime in your billing portal. Paid features last until the end of the period you paid for. After that, your listing stays up as a free profile.

We email you and give you 7 days to update your card. After that, your listing moves to the free profile, and nothing is deleted.

Use our contact form. Link: /contact/